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Finding a cheap mobile phone deal

links to e2save, ebay, lowerthan, trafficalc.com and kelkoo on this page include advert links

Claiming cashback for a mobile on a tariff that suits you is the cheapest way to buy a mobile. Calculate how much you will use your mobile phone, and buy the cheapest handset available. It is possible to switch handsets and providers every year or when the contract runs out - though you will need to change to a new network to keep your number.

Mobile phone contract comparisons

Mobile phone price comparisons at LowerThan.co.uk 

Retailers offering free 12 month mobile deals after cashback

  • E2Save's phones that are free after cashback on a 12 month contract. Their Deal Finder tool allows you to sort their phones by monthly cost after cashback and find mobiles that include auto cash back.  E2Save are part of Carphone Warehouse and offer price matching.
  • Mobileshop.com lists mobiles that are free after cashback on a 12 month contract (and other contracts).

Contract mobile phone price comparison sites

A number of sites feature contract mobile phone comparisons with cost after cashback, best first:

Kelkoo UK includes a contract mobile phones category.

Other categories include Simfree/Handset Only Phones (no preset network) and Prepay Mobile Phones (on a specific network) categories.

For other sites that compare prices of mobile phones and other goods, see the Price Comparison page.

Does your phone have enough minutes for you?

If you already use a mobile, you'll know how much you use, and when you use it.  If you don't then ask your friends how much they use theirs.  The cheapest tariffs offer free weekend and evening calls only to phones on the same network or landlines.  Cross network ("X network") tariffs offer inclusive calls to other networks, and are becoming increasingly affordable.  It can be cheaper and more convenient than owning a pay-as-you-go phone.

Compare prices of tariffs that match your usage

Once you have calculated how much you will use your mobile, use the sites above to compare prices.  When comparing deals on a variety of sites, it is convenient to mentally convert offers such as "10 months half price" to "5 months free".  Similarly, if the monthly rental is £30, then "£120 cashback" equates to "4 months free".

You may want to create a spreadsheet to calculate the price, the model, the tariff, the contract duration and note on which site you found it.

Focus on claiming your cashback

One in three people don't claim all of their cashback. One in ten people don't claim any of their cashback. Make sure you claim all of yours.

  1. Save or Print out the terms and conditions of redemption.
  2. Read the small print for the cashback and be organised when it is time to send back your bill.
  3. Set reminders on your phone, on your PC and your work PC.  Make a note of when you should be receiving your cashback and when it should arrive.

Unless your handset is very expensive, you might want to cancel any "free for 3 months" insurance.  To take advantage of another cashback offer you may want to switch providers when your contract (generally a year or 18 months) is up.  Some of the networks offer "web-only" deals that may be worth looking into - see the network list below.

Many mobile phone retailers only deliver to the cardholder's address. Check the retailer's policy on delivery location and times before you buy.

Cashback code of practice

The code of practice for the mobile industry (Ofcom pdf - Sales Incentives) states that from August 2007 terms should not be unduly restrictive, and that consumers should have at least 60 days in which to submit claims and copies of statements should be acceptable, making it easier to claim cashback.

Mobile phone retailers

Carphone Warehouse
advert
Some major retailers offer price-matching deals: Carphone Warehouse and Dial-a-PhonePhones4u.co.uk doesn't offer price match.  For more providers, see the dmoz.org's UK Consumer Wireless category (you could try the google version).

Not buying online

Not buying online has its advantages too. You can have your phone in your hands when you leave the store and you don't have to be around when they deliver the phone (either to work or to your home).  You may be able to find equally good deals on the high street, especially if you aren't relying on claiming cashback, especially  if you simply go for discounted line rental.

Taking your number with you.

For most deals you will need to move to another network.  Some deals state that you old number must be from another network (they wish to encourage new subscribers).  Read the website's small print on taking your current number with you.  You may need to chat to your network beforehand to retrieve your PAC number.

Porting worries

Some networks (e.g. Vodafone) don't allow porting of existing numbers to their network except if you buy directly through them.  Be wary when trying to port an existing number to them.

The upsides of switching

You may end up with a better phone, with more minutes and better battery life for less money.

The downsides of switching

You may spend some time finding a cheaper phone, and seeing if it is suitable.  You will want to copy the numbers from your old phone to your new phone.  If your phones won't talk via infra-red or both sync via your computer, this may take some time.

Which network provider?

Currently I think that the coverage and service of UK networks is much of a much-ness (apart from 3, which has bulky handsets and poor, but improving network coverage). In approximate price order (lowest first), the competitors are:

  1. 3 (three) - recentish entrant into the UK mobile phones market, trying to carve out a share with discounted deals. Handsets are bulky as they allow video messaging and also have short battery lives. Network coverage is also said to be poor compared to other UK networks.

  2. Virgin Mobile - uses the T-Mobile network, trying to break into the market with discount prices

  3. Toucan telecom - another provider using the T-Mobile network.

  4. T-Mobile UK- Seem to be starting to compete with 3 on price. Can be good if you are looking for the cheapest basic deal. Reasonable handsets.

  5. BT Mobile - new entrant to the market, dependent upon having a BT landline.

  6. Virgin Mobile
    Vodafone
    advert
  7. Orange UK

  8. O2

  9. Vodafone UK

If you have a phone, you may want to investigate the price of "web-only" deals offered by your current provider.

How to negotiate with your existing provider

You may not need a new provider and mobile phone, but knowing how much other networks are charging should make negotiating a deal with your network provider easier. Be aware that your network provider may contact you to try and persuade you to stay if you ask for your PAC number - the code that allows you to move your existing phone to another provider.  You will avoid the chore of having to move your phone numbers from one phone to another.

Reuse your old phone as a pay as you go phone

If your current phone is better than the new phone, you may be able to use it in place of your new handset.  You may be able to simply buy a sim-card for it.  See the sites above offering sim-only deals.

T-Mobile moved to charging only 12p per min to all UK mobiles in April 2006, a very competitive price.

Competition in the pay as go arena has hotted up recently, with several entrants to the market, that use transmitters of established companies (so should have good coverage).

Carphonewarehouse.com - their "Fresh" mobile phone brand (T-Mobile network)
Tesco Mobile - O2's network
Virgin Mobile UK (T-Mobile network)

Pay As You Go mobile comparisons (prepay phones)

Lowerthan.co.uk's Pay as you go (prepay) comparison allows comparison of handsets and specific network sim cards.

Lowerthan.co.uk's Sim Free comparison allows you to compare prices of mobiles you can use on any network.

Kelkoo UK has apay as you go (prepay) mobile phone category.  Chose the handset you want and find the cheapest network to buy it on.

Prepay (pay-as-you-go) mobile phone category, to search for a specific phone model.

Simfree (sim free) or handset only mobile phones - for phones that are not locked to a specific network.

When using Kelkoo, always remember to reorder by total cost.

Note that the most up-to-date mobile phones with the latest features can be expensive when bought on pay as you go, and may be cheaper when bought as contract phones.  Prepay phones are often useful for young people not able to sign up to a contract as a they are under 18 years old.

12 month or 18 month contract or pay as you go?

12 month contracts have been the norm for some time now.  18 month contracts tie the user in for longer and sometimes offer better discounts, suiting users who don't want to switch as often.  They offer a longer discounted period before the regular monthly tariff kicks in. When the discounted period ends, you may be able to talk to your provider and negotiate the monthly tariff downwards, possibly by switching to a tariff with fewer minutes.  Alternatively you may want to move on to a new providers (to keep your number) or move on to a new telephone number.  Pay as you go (prepay) tends to be an option for low-use or users too young to sign up to a contract.

Mobile phone reviews

Research the handsets available by looking at the manufacturer's sites (e.g. Nokia, Motorola, Sony-Ericsson etc.).

Other sources of information include looking at review sites.

Motorola V3i review

Motorola V3i - Motorola's v3i is slim and fits easily into the pocket or small handbag, with good battery life.  The small size makes the phone less easy to hold, the keyboard a little fiddly for some and less easy to find in larger handbags.

Buying memory for your phone?

Kelkoo includes merchants that sell Micro SD (transflash) memory. See the Memory page for links to Micro SD cards (and other memory types).

Unlocking your phone

Your phone may need unlocking.  Phones usually allow only a limited number of attempts (5).

www.trycktill.com/eng/unlock_swe.asp - appears to have free unlocking for a limited number of phones (click on the UK flag for English instructions), primarily good for Nokia users.

Uniquephones.com - offers phone unlocking for $1.99

Nokia.nigelcoldwell.co.uk/unlock/ - free unlocking software

Alternatively, you may want to have your phone unlocked by your local phone dealer.

Thinking of selling your old phone?

If you haven't traded your old phone in for your new one, you may want to sell it or give it away:

  1. Sell it second hand on Amazon or on other classified sites (see the Google directory - UK Classifieds).  

  2. Sell it to a mobile phone buying site (best for newer phones)

     

  3. Sell it on an auction site like eBay (QXL, ebid UK or see the Google directory - UK Auctions).

  4. Give it to charity - charities can make money (up to £25) from the phones you give them.

     

  5. Give it to someone in your area using Freecycle.

See also this site's dedicated Selling and Recycling page.

Tracking your phone - keep track of your child or relative

You may want to keep track of where the holder of your mobile is.  For example, if you want to keep track of your child or relative.  There are a number of UK services that allow you to locate or track your mobile.  They tend to charge a mixture of monthly fees and per-track basis.

 

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©Copyright Michael Bluett 1999-2008

Add a comment

Re Nokia 6680

It appears that 3 are the main sellers of this item and will not allow it to be unblocked.If 3 want to be a major player in the mobile race I suggest they become a little more attractive to the general public instead of blocking the rights of the public
Gordon Reed

-- Gordon Reed on October 09, 2006 11:46 AM (view details)

Scams

The Mobile Outlet is not to be trusted.  Even if you fulfill all of the Cashback Requirements as stated in their terms and conditions and on time, they will still say that you haven't fulfilled something else not stated. As a tip, be sure to send your original invoice as well. They also do not respond when you make an appeal. Buyers beware.

Anon

-- V S on January 08, 2007 09:39 AM (view details)

Cash Deals

I have often wondered why people get taken in on the false promise of a cash back deal. Think about the true costs of line rental. It is much better to get a monthly deal you can afford without any discounting, then you cannot get disappointed.

-- Vimal Upadhyaya on May 19, 2007 11:50 AM (view details)

Go for a trusted company

Im surprised one of the big boys in cashbacks isnt on there. I guess when you go for a little company they have limited resources and experience and the only way is down after that. I personally have had my contract through www.mobilephonebazaar.co.uk i gotta say from reading about other peoples experiences ive been let off a few time snow for sending in my bills late without so much as a fight. Makes me think why dont the rest offer the same service!

-- Max Rehman on June 22, 2007 12:38 PM (view details)

3 network are rubbish

Just to let you know, if you are considering a deal with the 3 network, think again. Do not sign with them. Their customer service is extremely bad and their deals are not what they appear to be. Don't make the mistake I made....

-- steve swift on August 25, 2007 12:47 PM (view details)

Mobile phones, but no mobile broadband?

A note to the editor - great resource for mobile phones! I just wondered if you would consider a section on mobile broadband? There are some great deals out there - e.g. here: mobile broadband. Any thoughts on whether you could add a new section?

-- Wez Atkins on March 13, 2008 10:26 AM (view details)